We are proud to offer a fully bespoke jewellery service to cater for all budgets. From the initial design stages through to the finished handcrafted jewel. We use our expertise and resources built up through over 160 years of experience to guide you and create your perfect jewel.
We maintain the very highest standards in both delivering our service and the quality of our jewellery.
It is highly important to us to keep the process personal and to work closely with you to develop a thorough understanding of whatever you wish to create.
This first stage varies depending on whether you know what it is you wish to create or if you would like us to help you design it. We have an archive of designs from over the years that range from the very classical to the avant-garde from which you can take inspiration. We will then have a finalised scale design drawn up for you by our in house designer before moving on to the next stage.
If we do not already have the appropriate gemstones in stock for your design then we source them using our abundant worldwide contacts for both modern and old cut stones. This allows us to choose from the widest selection available. It is only once we have found the right gemstone(s) that we require a deposit to move the process forward.
We then entrust our master-craftsmen to begin work on the finalised design which is done completely by hand. We have craftsmen with different areas of expertise and we use the best one appropriate to each design. All of them have decades of experience in creating the most intricate of pieces.
4. Finished Piece
Once we are completely satisfied with the finished item we prepare it for you in a Hancocks presentation box. We only consider a piece to be complete once you are completely happy.
We hope that your relationship with Hancocks doesn’t finish here!
We are keen to look to the future by bringing back the ethos of a bygone age, when families would put their faith and trust in the expertise of their jeweller and this would be passed down generation o generation. We hope to gain your trust and achieve this by delivering the highest of professional standards in both service and product.