Privacy Policy

Introduction

We want you to know that we respect the privacy of every individual who visits the Site and use of personal information that you may submit through this Website will only be used in connection to your transactions with Hancocks & Co Ltd. and this Website. All transactions are strictly confidential. We will not share or sell your information with any outside party. We set out below what information we learn about you when you visit the Site, what we do with that information, and how you can change the information we have.

What information do we collect and how do we use it?

When you visit the Site, we recognise only your domain name and not your e-mail address. We will see your e-mail address only if you send us an e-mail using “our email link”, or send us your email address.

If you provide personally identifiable information about yourself such as your name, address, telephone number ("Personal Information") by emailing us using “our email link”, or otherwise by voluntarily telling us about yourself or your activities, we will collect and retain that Personal Information.

If you send us an email using “our email link”., we will use the Personal Information you submit to provide the information you have requested or information we believe will be of interest to you. If you have asked us to contact you with advice or information, we will use your Personal Information to contact you in the manner (if any) specified in the e-mail or communication from you.

We may also use your Personal Information to contact you occasionally to notify you about important changes to the Site, new services we will be providing events or articles we think will be of interest to you. In addition to the purposes set out above we may use the Personal Information for marketing purposes and market research. This will help us improve our services and the content of the Site.

If you do not want to receive this information or wish us to delete Personal Information you have submitted through the Site please send an e-mail to us at info@hancocks-london.com or contact us at:
52 & 53 Burlington Arcade, London, W1J 0HH.

Non-Personally-Identifiable Information collected automatically

We may collect information about you that is not personally identifiable, such as the type of internet browser and operating system you use, or the domain name of the website or the advertisement from which you linked to the Site.

When you view the Site we may store some information on your computer. This information will be in the form of a "Cookie". "Cookies" are small pieces of information that are stored on your browser on your computer’s hard drive. Our cookies do not contain any personally identifying information, but they do enable us to tailor the Site or advertisement to reflect your interests and preferences. Most web browsers automatically accept cookies; but you can usually change your browser to prevent all Cookies or receive a warning before a Cookie is stored.

Protection of Personal Information

As required by the UK Data Protection Legislation, we follow strict security measures in the storage and disclosure of Personal Information to prevent unauthorised access.

Disclosure

We may disclose your Personal Information to any of our subsidiary or affiliated companies, to our agents or representatives for the purposes set out above. This may mean that your Personal Information is transferred outside the European Economic Area ("EEA"). By submitting your Personal Information to us you consent to such transfer even if such transfer is out of the EEA. Please let us know at the address above if you do not consent to the transfer of your Personal Information in this manner.

We may also disclose your Personal Information to third parties where you request certain services or information through the Site. If those services are provided by a third party, that third party may need to have your Personal Information in order to fulfil your request and you consent to the transfer or your Personal Information for the purposes of fulfilling your request, even if that third party is not within the EEA.

Consent

By using the Site you consent to our collection and use of your Personal Information as stated above. If we decide to change our privacy policy, we will post a notice to that effect on the Site and such change will be effectual from the date on which that notice is posted.

Effect

This document forms a part of the Hancocks & Co Ltd Terms and Conditions of Use and should be read in conjunction with them. In the event of any inconsistency between the terms of this document and Hancocks & Co Ltd Terms and Conditions of Use the Hancocks & Co Ltd Terms and Conditions of Use shall prevail.